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Lost & found

Lost & found

Please select the type of baggage you’ve lost to get the right assistance.
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Hand baggage

If you lost an item on board or within the airport, complete the lost item form with detailed information to help us locate your belongings.

Submit a lost item form
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Checked baggage

Checked baggage is managed by your airline. For assistance with lost or delayed checked luggage, please reach out to your airline.

Contact your airline
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Personal details
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