Baggage

A range of tailored services to assist guests in storing, moving, and safeguarding bags is available, to ensure a smoother travel experience.

Porters can assist with luggage at all terminal entrances for Departures and by the baggage carousels for Arrivals.

Rates start from AED 30 and increase based on time. Family-sized trolleys cost AED 100 and are available at Terminal 3 only.

Trolleys are available free of charge at various locations across DXB and DWC.

Baggage wrapping is offered at check-in areas. Avoid unnecessary delays by weighing bags before having them wrapped.

Conveniently store luggage securely at airport bag storage facilities. The service is available 24/7 at Terminals 1, 2, and 3.

Terminal 1
AED 40 for 12 hours or less for standard-sized luggage (maximum dimensions of 21 by 24 by 11 inches)
AED 50 for 12 hours or less for non-standard-sized luggage or valuable luggage. Large bag (larger than 21 by 24 by 11 inches)

Emirates airline offers a delivery service for bags within the UAE. To book, visit the baggage counter in Arrivals of Terminal 3, near exit 1.

Cost of baggage delivery

A little effort while packing can save time and money at the airport. Follow these rules and tips for a positive travelling experience:

Bags must have at least one flat surface.

If carrying liquids, aerosols, or gels in hand baggage:

• Pack items inside one transparent, re-sealable plastic bag within hand baggage.
• Each item must not exceed 100ml, and the total can’t exceed one litre.
• Exemptions apply for medication, baby milk/foods and special dietary requirements.

Airlines have various rules around checked baggage. For your checked baggage allowance, please check with the baggage policy of the airline.

Baggage larger than 90cm long, 75cm high and 60cm wide, or that does not have a single flat surface, must be checked in at the airline’s baggage counter, and then dropped to the oversized baggage counter. Allow extra time for this process.

Excess baggage rules and fees can be found in the airline's baggage policy. If a guest doesn’t want to pay excess fees, they may be asked to repack baggage or remove additional weight.

Due to recent policy changes, airport security has the authority to open bags to identify and remove suspiciously packaged or prohibited items without the guest present. Airport security is not liable for any associated damage.

General tips

• Keep laptops/iPads/tablets in hand luggage and make sure it can be easily reached. At security, place it in a separate security tray.
• Always remove old baggage tags, as they may cause the bags to be mishandled.
• Cardboard boxes are accepted as checked-in baggage. The boxes must be robust and of good quality.
• Don’t forget travel insurance.

Finding the right carousel

Signs above each carousel identify the flight(s) the bags are from.

If the carousel for the flight is not displayed, please ask a Guest Experience Ambassador for help.

Help carrying bags

At DXB, porters are available at all terminals. In Terminal 1, 2 and DWC the charge for a regular trolley starts from AED 30 and increases based on time. In Terminal 3 it's AED 40 for a regular trolley and AED 100 for a flat-bed trolley. Please pay the porter directly.